Q: Beyond providing signage, ample soap and hand sanitizer in our facility, what more can we do?
A: A recent CDC Report
recommends that “efforts to improve hand hygiene should address the factors that affect hand hygiene behavior”. With the FirstHand system, managers can reliably measure and encourage critical hand hygiene behavior factors beyond frequency – most importantly, duration and vigor.
Q: Is more frequent hand washing enough to reduce transmission of pathogenic organisms?
A: More often is good, but proper technique is crucial to good hand hygiene. In order to eradicate the pathogens, healthcare workers must achieve sufficient duration and vigor, as specified by the World Health Organization.
Q: Is there a connection between measuring and changing hand hygiene behavior?
A: Absolutely – seeing is believing. Specific and real-time, in-the-moment hand washing feedback provided by the FirstHand Band improves duration and intensity, which are both crucial to good hand hygiene in food services.
Q: How does FirstHand hygiene data inform decisions by managers?
A: Our comprehensive portal and summary reports provide insight into hand hygiene patterns and provide actionable intelligence at both the individual and the group level. With FirstHand, managers can answer questions about individual worker improvement, group use patterns, training needs, and equipment maintenance (e.g. refilling).
Q: What about administration monitoring and staff privacy?
A: Staff receive their own individual daily feedback reports. Administrators can access confidential, secure reports indicating individual results and group patterns.
Q: Is the FirstHand system difficult or timely to install?
A: No - our easy-to-implement system can be installed in 30 minutes or less and is easily portable between units or departments of your organization.